Terms & Conditions

1. Pricing

All prices and conditions of sale are subject to change without notice.
All orders will be invoiced at our price at time of shipment.

Custom or Non-standard Products: A 25% advance deposit is required & goods non-returnable.
Handling: $3 handling fee for all orders.

2. Freight Terms

All shipments are F.O.B. our plant. Risk of Loss: By shipping the equipment FOB/Santa Ana, customer acknowledges that the loss of goods in transit is with the customer. Damage to the goods in transit should be reported to the freight carrier immediately upon receipt of equipment.

3. Merchandise Returns

All sales are final. Other than Warranty claims (see #5 below), any request for return of a product must have prior approval by U.S. Rigging Supply and will be subject to a 20% re-stocking charge unless caused by a shipping error on the part of U.S. Rigging Supply. Any resulting credit will be in the form of a store credit or an exchange for another product. All returned merchandise must be accompanied by corresponding invoice and Return Goods Authorization Number (RGA #).

Limitations: Other than warranty claims, no credits will be given for custom-made, special order or non-stocking merchandise. No returns will be authorized or accepted after 20 days from the original date of shipment.

4. Specifications

Any performance stipulations by U.S. Rigging Supply are conditional on the ultimate user or consumer's determination of the following: proper size and type, proper design and maintenance of the equipment which products are used; and proper storage, maintenance and periodic inspection of such products during the period of use. The dimensions, weights, strengths and other specifications shown in this website are approximates, subject to variation within reasonable tolerances, and not to be solely used to determine the suitability for any specific application.

Breaking Load: Calculated by random sample testing at our own facility. The product is tested to point of breaking or deformation (an unusable state). Breaking Loads are measured in pounds. Test certificates available upon request.

Important: Safe Work Load is determined by application; ranging from 5 (or 20% of breaking strength) for non-overhead applications, 10 (or 10% of breaking strength) for overhead applications, 15 for life lines.

5. Ninety-Day Limited Warranty

SELLER WARRANTS THAT THE GOODS SHALL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO CUSTOMER. Any claim of defects not made within said ninety (90) day period are waived and released. Seller’s sole responsibility with respect to claims made within said ninety (90) day period is, at its option, to repair or to replace any goods which it deems to be defective. The foregoing warranty does not apply if repair or replacement of the goods is required as a result of causes other than normal use, including, without limitation, repair, maintenance, alteration, or modification of the goods by persons other than Seller: addition of goods not supplied by Seller; accidents; failure of any items not provided by Seller; fault or negligence of Customer; operator error or improper use or misuse of the goods; causes external to the goods such as, but not limited to, transportation, theft, fire or water damage; and uses which do not meet manufacturer’s specifications. Seller is not responsible for any failure to provide service, parts, or replacements due to circumstances beyond its control. OTHER THAN AS FORTH ABOVE IN THIS PARAGRAPH, SELLER DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE GOODS (INCLUDING, WITHOUT LIMITATION, WARRANTIES AS TO MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE AND WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE), WHETHER EXPRESS OR IMPLIED. THE ABOVE EXPRESS WARRANTY IS IN LIEU OF ALL OBLIGATIONS OR LIABILITIES ON THE PART OF SELLER FOR DAMAGES, INCLUDING, BUT NOT LIMITED TO LOST PROFITS AND SPECIAL, PUNATIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE GOODS PROVIDED BY SELLER.

Note: For detailed Warranty, Terms & General Conditions, see our Credit Application.